Privacy policy

Privacy Policy — ConfortSeat

ConfortSeat operates this store and website, including all related information, content, features, tools, products and services, in order to provide you, as a customer, with a personalized shopping experience (hereinafter the "Services").

ConfortSeat is a store powered by Shopify, which enables us to provide you with the Services.

This Privacy Policy describes how we collect, use and disclose your personal information when you access or use the Services, make a purchase or any other transaction, or communicate with us by any other means.

In the event of a conflict between our Terms of Service and this Privacy Policy, this Privacy Policy prevails with respect to the collection, processing and disclosure of your personal information.

Please read this Privacy Policy carefully. By accessing and using our Services, you acknowledge that you have read this Privacy Policy and understand the terms under which your information is collected, used and disclosed as described herein.

Personal Information We Collect or Process

When we use the term "personal information", we refer to information that identifies you or can reasonably be linked to you or another person. It does not include information collected anonymously or rendered non-identifiable.

Depending on how you interact with the Services, we may collect or process the following categories:

Contact information: name, address, billing address, shipping address, phone number, and email address.
Financial information: credit/debit card numbers, bank account information, transaction details, and payment confirmation.
Account information: username, password, security questions, and preferences.
Transaction information: items viewed, cart contents, wishlists, purchases, returns, and history.
Communications: information included when you send a customer service inquiry.
Device information: browser type, network connection, IP address, and unique identifiers.
Usage information: how and when you access or interact with our Services.

Sources of Personal Information

We may collect personal information from the following sources:

Directly from you: when you create an account, make a purchase, or communicate with us.
Automatically: through cookies and similar technologies when you use our website.
From service providers: who process data on our behalf to implement certain technologies.
From partners: or other third-party sources.

How We Use Your Personal Information

Depending on your interactions, we use your data for:

Providing and improving Services: fulfilling orders, processing payments, arranging shipments, and personalizing your shopping experience.
Marketing and advertising: sending promotional communications and showing targeted advertisements based on your activity.
Security and fraud prevention: authenticating accounts and detecting fraudulent or malicious activity.
Communicating with you: providing customer support and maintaining our business relationship.
Legal reasons: complying with applicable laws and responding to legal requests.

How We Disclose Personal Information

We may share your information in specific circumstances:

With Shopify and vendors: for IT management, payment processing, data analytics, and shipping.
With marketing partners: to provide personalized advertising (you may have the right to opt-out).
Upon your instruction: when you use social media widgets or login integrations.
Affiliates: within our group of companies.
Business transactions: such as a merger, bankruptcy, or to protect our legal rights.

Relationship with Shopify

Our Services are hosted by Shopify. Shopify collects and processes your data to provide and improve the platform. Shopify may also use your interaction data to enhance their own features across various merchants. For more details, you may consult Shopify’s Consumer Privacy Policy.

Third-Party Websites and Links

Our website may contain links to third-party platforms. We are not responsible for the privacy or security of these sites. We recommend reviewing their individual privacy policies before providing any information.

Children's Data

The Services are not intended for children. We do not knowingly collect personal information from minors. If you are a parent and believe your child has provided us with data, please contact us to request its deletion.

Security and Retention

No security measure is perfect. We cannot guarantee "perfect security," especially during transmission. We retain your information only as long as necessary to manage your account, provide Services, or comply with legal obligations.

Your Rights and Choices

Depending on where you live, you may have the following rights:

Right of access / to information: Request access to the data we hold.
Right to erasure: Request the deletion of your information.
Right to rectification: Request the correction of inaccurate data.
Right to portability: Request a copy of your data for transfer to a third party.
Right to opt-out: Object to the "sale" or "sharing" of data for targeted advertising.
Communication preferences: Unsubscribe from promotional emails at any time.

For residents of the EEA or UK:

Right to object to or restrict processing.
Right to withdraw consent at any time.

Complaints

If you have a complaint regarding our data processing, please contact us. Residents of certain regions also have the right to appeal to their local data protection authority.

International Transfers

We may transfer and store your information outside your country of residence. For transfers from the EEA or UK, we rely on recognized mechanisms such as the European Commission’s Standard Contractual Clauses.

Changes to This Privacy Policy

We may update this policy periodically to reflect changes in our practices. We will update the "Last updated" date and provide notice as required by law.

Contact

If you have questions or wish to exercise your rights, please email us at: contact.monsieurvy@gmail.com

For the purposes of data protection law, we are the data controller of your personal information.